Shopping & Availability
We’re open and excited to welcome you back! Big Lots! is now owned by Variety Wholesalers and stores are reopening across the country. We’ve already reopened 200+ locations, with more on the way. Store availability may vary, so we recommend using our store locator to find the nearest open store and check hours.
Use our Store Locator to find the closest location.
Store hours vary by location. Please visit our Store Locator to find hours for your local store.
Many stores offer third-party delivery for in-store purchases. Contact your local store for availability and details.
Your store will provide the contact information for the delivery provider. The delivery company will then reach out to schedule your delivery.
Delivery pricing is set by the third-party provider and may vary.
Please contact the delivery provider directly for any delivery-related questions or concerns.
We currently offer in-store shopping only. Stop by your local store to explore our latest deals and finds.
No, furniture assembly is not available at this time.
Product selection varies by store. For the most accurate information, we recommend visiting or calling your local store.
Inventory is not available online right now.
We’re focused on bringing you a fun, in-store treasure hunt experience with new deals arriving regularly.
Closeout deals are limited-quantity items offered at incredible value. Because of this:
- Selection changes frequently
- Items may not be restocked
- Each store may carry different products
New merchandise arrives weekly, so there’s always something new to discover!
Yes. Our team members are happy to help check availability and answer your questions.
Include cards, cash, gift cards, leasing (Progressive), etc.
Marketing
We do not offer a rewards program at this time.
Be the first to know about our hottest deals, new arrivals, and BIG events by signing up for our alerts.
Text BIGDEALS to 65827 to start receiving exclusive offers and early access to deals right on your phone.
Visit our website and sign up with your email address to get updates, promotions, and special offers delivered to your inbox.
Yes. Subscribers often get access to deals and events before they’re announced in stores.
Yes. You can opt out of text or email communications at any time.
Returns & Exchanges
Most items can be returned within 30 days with a receipt.
A receipt is required for all returns.
Refunds are issued in the original form of payment with a valid receipt.
Furniture must be returned within 14 days, in original condition, with a receipt.
No. All mattress sales are final.
Returns are reviewed case by case and may be declined if they don’t meet guidelines.
Items that are worn, used, mistreated, or soiled are not eligible for return or exchange.
Yes. The following items are non-returnable:
- Bras
- Panties
- Swimsuits
- Prepaid phone cards
- Gift cards
- Sleepwear may be returned
- Underwear must be unopened to be eligible
Opened items cannot be refunded but may be exchanged for the same title.
Yes. We offer protection plans on select items to help cover your purchase. To learn more, please visit: getmulberry.com
Yes. We offer a lease‑to‑own option on select items through Progressive Leasing. To learn more or see if you qualify, please visit: progleasing.com
FIND YOUR BIG LOTS!
*Progressive Leasing obtains information from credit bureaus, but a credit history is not required. Not all applicants are approved.**The initial payment (plus tax) is charged at lease signing. Remaining lease payments determined upon item selection. Ownership by rental/lease agreement with Progressive Leasing costs more than the retailer’s cash price. Select items only. At anytime, you may purchase early or return merchandise and cancel lease. Not available in MN, NJ, WI.